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Privacy policy

This privacy policy applies to the website www.grafienesbuduaras.lt, as well as its social media accounts and other related platforms.

We adhere to the General Data Protection Regulation (GDPR), the Law on the Legal Protection of Personal Data of the Republic of Lithuania, the Electronic Communications Law of the Republic of Lithuania, and other applicable laws of the European Union and Lithuania. This privacy policy is applicable not only to the website but also to other activities of the company where personal data of clients may be collected or processed—including the receipt or delivery of goods, the sending of information to clients or potential clients, and events organized by us. This privacy policy applies to the website regardless of the device used to access it—whether from a computer, smartphone, or any other device.

Personal data includes any information that can directly identify an individual (you or any other data subject).This policy outlines the responsible collection, processing, storage, and destruction of personal data.

WHAT PERSONAL DATA MAY BE COLLECTED

This section provides a comprehensive list of personal data that may be collected on the website or during our activities with clients. It does not mean that all this data will be collected from every client; some services may require fewer personal data than listed below.

  1. Your name, surname, email address, postal or delivery address, phone number;

  2. Website account information (username and password, which is stored encrypted and cannot be directly accessed by us);

  3. Technical identification data about the device and browser used to view the website content (e.g., device IP address for identifying the device online);

  4. Any information you provide when writing messages or comments on our website. When visitors write comments on the website, we collect the data visible in the comment submission form, as well as the visitor’s IP address and browser user-agent string to prevent spam;

  5. Cookies—short text files stored on your device that ensure the website’s functionality. Specifically, the following cookies are used:

    • Cookie consent cookie;

    • Chatty settings chat application cookie;

    • Google security cookies and map display cookies (for contact information);

  6. Other information you provide that may be considered personal data (comments, opinions, correspondence).

We do not collect:

  • Any special categories of personal data (sensitive data) such as race, political views, religion, health data, sexual orientation.

  • Children's personal data.

PERSONAL DATA RETENTION PERIODS

  1. With your consent to receive marketing information (newsletters via email or SMS), personal data is retained for 2 years or until a request to withdraw consent is received;

  2. If a sale or purchase agreement has been concluded, the data is retained for 10 years or another period required by Lithuanian law;

  3. Cookies are retained according to the retention periods specified in the policies of the services providing them (e.g., Google).

TECHNICAL SECURITY MEASURES

The Grafienesbuduaras website employs the following:

  • HTTPS protocol for secure data transmission;

  • Encryption of personal data in databases;

  • Access rights restriction and management;

  • Data centers located in the EU.

DATA SUBJECT RIGHTS

Under GDPR, data subjects have the following rights:

  1. The right to be informed about data processing;

  2. The right to access processed data;

  3. The right to request correction of inaccurate data;

  4. The right to request data deletion ("right to be forgotten");

  5. The right to restrict data processing or withdraw consent;

  6. The right to data portability;

  7. The right to object to data processing (e.g., for marketing profiling).